Preview Mode Links will not work in preview mode

Demystifying Organizations


This management podcast tackles the big questions about leading organizations from some of the greatest thinkers of our time. Jeff Schatten PhD, a business professor at Washington and Lee University and in partnership with McGraw Hill Education, interviews top intellectuals, influencers and business executives about challenging topics that are essential to successful 21st century organizations-- insights you never knew you wanted to know. 

Apr 5, 2019

Ritz-Carlton co-founder Horst Schulze and Jeff Schatten discuss the founding and growth of the Ritz-Carlton.  The conversation covers Horst’s creation of a people-centered corporate culture based on integrity and trust that he applied to employees and customers. During his tenure at The Ritz Carlton, Mr. Schulze served as President and COO responsible for $2 billion in annual operations worldwide.  Today, Mr. Schulze serves on various boards and acts as a consultant across industries.  He recently published a new book “Excellence Wins.”